Phone: 01387 267316   Email: enquiries@primroseandgordon.co.uk

Bank Details- Security of Financial Details

PRIMR03-09

Bank Details- Security of Financial Details

Clients’ attention is drawn to the following matters regarding bank details:-

  1. In order to provide security as regards financial information and as regards the transfer of funds between our firm and clients and vice versa we have a very strict policy that we will never divulge our own Firm`s bank details in an email. Also we will never ask you to send us your bank details by email. Emails are not a secure manner of sending financial information-they can be hacked into and manipulated by Fraudsters. If you should receive an email communication which appears to be from us and in which we are either supplying you with bank details for sending money to us or we are asking you for bank details then you are put on notice that such a communication is likely to be false and is fraudulent and should not be accepted but instead immediately reported to us at once by telephone.

 

  1. Changes to our Bank Details during a Transaction. Clients are also asked to be aware that we will never change the bank details to which funds are to be sent during the course of a transaction. If we have supplied you (in a secure manner) with our bank account details then you can rely on those.  If you were subsequently to receive a communication which appears to be from this firm and which is substituting new or amended bank details in the course of a transaction then you should be on the alert that  such a communication is likely to be fraudulent and should never be acted upon, but, again should be reported to us at once by telephone.

 

  1. Sending Bank Details safely. As a firm we will always communicate our bank details to you by a secure manner. Normally that will be in written communication sent by post.  On some occasions we may give you that information securely over the telephone once security checks have been made.  If you receive a text or email communication with our Firm’s Bank details you should always verify that these are genuine by contacting the solicitor handling your business via our office landline telephone number.

If we ask you to provide us with your bank details you should do so in writing and that means by post or possibly by fax, but never by email as this is not a secure mode of communication and is open to hacking.  Only the solicitor handling your business may ask you to provide us with your Bank details over the telephone, and no-one else.

Primrose & Gordon have strict financial-security compliance policies and anti-money laundering (AMLR) policies in place, both to safeguard our Clients and to prevent fraudulent activity and cyber-crime. Our Staff are trained to spot suspicious financial activity including the provision of false ID or financial documentation. Any such activity is always reported to the Police and our regulatory body, the Law Society of Scotland as a matter of course.